Shipping policy

We strive to deliver your order as quickly and accurately as possible. This document contains all the information about our shipping and delivery policy.

Processing Time

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with tracking information.

Delivery Time

The average delivery time is 3 to 7 business days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.

Shipping Method and Origin

All orders are shipped directly from our supplier in Asia. Therefore, customs duties may apply depending on the country of delivery.

Shipping Costs

Shipping costs are displayed at checkout and depend on weight, destination, and the shipping method selected.

Shipping Responsibility

- If the tracking information indicates that the package has been delivered, the responsibility lies with the customer.
- Please check your address carefully; any errors must be reported within 24 hours of ordering.
For questions about shipping, please contact us at Support@chelsea-monroe.com